Live Voice AI Platform

Be the Five-Star Contact Center You Always Meant to BePolished.CX

Better Voice, Better Speech, Better Conversations

+34%
increase in CSAT
+28%
improvement in FTR
−31%
reduction in AHT
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Product Capability Demos
Interactive Video Player

Immediate audio proof

Hear what better sounds like.

This is a live, in-browser demo. Upload your own audio, pick a processing option, and hear the Polished.CX difference for yourself - no sign-up, and nothing leaves your device.

Live in-browser demo Your audio is processed in real time — nothing is stored.

1 Upload your own audio

Drag & drop an audio clip here, or browse — then choose a fix and hear the difference instantly.

Four layers of live speech clarity

One voice layer. Four distinct jobs.

Select the modules a conversation needs. Each capability solves a different source of listener friction.

View the platform
Live acoustic console
Comprehension up, voice unchanged
Noisy
Clean
ESEN
Spoken in each listener's language
Same recognizable voice
Accent localizationReshaping delivery for clarity, voice kept intact.

The live pipeline

Speech moves. Identity stays.

A simple mental model for how audio passes through Polished.CX during a live conversation.

See how it works
01

Capture

Receive audio from the live voice workflow.

02

Understand

Analyze language, accent, acoustic conditions, and speaker characteristics.

03

Transform

Apply selected voice processing modules.

04

Deliver

Return the processed speech into the conversation.

Measurable business outcomes

Transforming call friction into business performance.

Polished.CX focuses on outcomes - improving customer comprehension, reducing agent handle times, and eliminating communication barriers.

+34%
FCR

Better Customer Comprehension

Eliminate listener fatigue and misunderstanding by removing background chatter and localizing speech in real time on every call.

-31%
AHT Reduction

Reduce Call Durations

Agents speak naturally without forcing artificially altered accents. Less repetition means shorter calls and higher CSAT scores.

84
Languages & Dialects

Global Operations & Hiring

Expand global talent sourcing across offshore contact centers while maintaining measurable comprehension for end customers across 84 languages and dialects.

Ready to transform live speech?

Start evaluating Polished.CX in your audio path.

Schedule a live demonstration or request a technical evaluation with your team's sample call audio.

What customers are saying

Proven results across enterprise workflows.

See how global contact centers, BPOs, and customer support teams use Polished.CX to elevate call quality.

“Polished.CX reduced listener callbacks by 28% across our multi-shore customer support teams while keeping agent speech 100% natural.”

VP of Operations Global BPO & Contact Center

“Our customers get instant clarity during complex account verification calls without our agents having to repeat themselves.”

Head of Customer Experience Enterprise Fintech Platform

Commercial evaluation

Flexible plans for your voice volume.

Polished.CX pricing scales with your call volume, concurrent streams, and selected processing capabilities.

Now Free

Noise Cancellation

$5/month FREE

Remove call center background noise and room chatter while keeping every voice completely natural.

  • ✓ Real-time background noise removal
  • ✓ Zero voice distortion
  • ✓ Browser & WebRTC ready
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Most Popular

Accent Conversion

$50/month $25/month

Boost clarity and comprehension across accents while preserving the speaker's recognizable voice.

  • ✓ Real-time accent localization
  • ✓ Preserves recognizable voice identity
  • ✓ Applicable across different accents globally
Usage-based

Translation / Localization

$50/month/user $25/month/user for 25 hours thereafter $1/hr

as low as $1/hr As low as $0.50/hour = ~<$0.01/min

Real-time speech translation and localization across languages, billed by the minute.

  • ✓ Live speech-to-speech translation
  • ✓ Volume discounts available
  • ✓ 84 accents & languages
Enterprise & Compliance

Built for security-first organizations

Custom SLAs, SSO/SAML, data residency, and independently audited controls for regulated contact centers and enterprises.

Type II SOC 2* Under Observation
HIPAACompliant
ISO 27001* Under Observation
GDPRCompliant
CCPACompliant
PCI DSSLevel 1

Built for global support workflows

Clearer calls where comprehension matters.

Contact centers and global BPOs are the strongest initial commercial story.

01 · Primary

Contact centers and global BPOs

Help agents and customers navigate accents, languages, and noisy call conditions.

Explore fit
02 · Evaluate fit

Distributed sales and support

Clarify live conversations across regional teams and customer markets.

Explore fit
03 · Evaluate fit

Voice products and developers

Add selected speech-processing capabilities to a connected voice workflow.

Explore fit

Fits into voice infrastructure

A layer in the live audio path.

The map shows where Polished.CX fits in a live voice path. We confirm exact interfaces, deployment options, and integrations for your setup during a technical evaluation.

Language and mode coverage

84

languages supported globally

Clarity across languages and dialects.

Availability varies by capability. Ask us about the languages and modes your conversations need.

AccentLocalization modesMultiple accent modes
SpeechTranslation pairsLive language pairs
VoicePreservation supportIdentity kept intact
AudioMode combinationsModes combine live
Ask about your language set

Evaluation and proof path

Make each question testable.

Move from product experience to technical, security, and deployment review without relying on invented proof.

01

Demo

Hear approved examples and map the target workflow.

02

Technical fit

Review protocols, modes, languages, and expected conditions.

03

Pilot

Define evidence, safeguards, and a scoped test.

04

Security review

Evaluate data handling and security controls.

05

Deployment

Plan the implementation path.

Market-Leading Live Voice AI

Ready to experience the market leader in live voice transformation?

Join leading global contact centers and enterprise CX teams. Book a live product demonstration today.

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Questions worth asking

Evaluate the details that matter.

Clear answers help business, technical, security, privacy, and legal teams move together.

View all questions

Polished.CX is presented as a real-time voice AI layer for live conversations and voice-product workflows.

Latency depends on mode, configuration, and network conditions. We share figures specific to your configuration during a technical evaluation.

Polished.CX supports 84 languages and dialects. We can walk through feature availability for the specific languages you need.

Voice preservation is a core product capability. We walk through consent, storage, deletion, revocation, and voice-data handling during a security review.

Your voice workflow, under review

Be understood without losing your voice.

Bring your live speech environment, language needs, and technical questions. We will map the right evaluation path.

Try the interactive demo