Security and privacy

Trust starts with verifiable details.

Polished.CX supports a structured review of voice data, deployment, access, retention, and control boundaries.

Evaluation checklist

Ask for evidence, not badges.

This page outlines the security and compliance areas we cover in a structured evaluation.

Data flow

Document where audio and derived data move during each product mode.

Retention and deletion

Confirm operational, diagnostic, backup, and customer-configured retention behavior.

Access and encryption

We share access control and encryption details for your security review.

Regions and subprocessors

Hosting locations, data residency options, and subprocessor involvement are covered on request.

Compliance scope

We share certifications, reports, and jurisdiction-specific positions during a security review.

Incident response

Notification, investigation, recovery, and customer communication processes are documented for review.

Security details for your review.

We provide security documentation, privacy details, data-processing terms, and compliance scope during a security review.

Your voice workflow, under review

Be understood without losing your voice.

Bring your live speech environment, language needs, and technical questions. We will map the right evaluation path.