Platform

One live layer for clearer speech.

Polished.CX brings four distinct voice capabilities into one evaluation path.

Try the interactive demo

Platform capabilities

Four capabilities. One live layer.

Each mode addresses a different source of friction in live speech.

Accent localization

Adapt speech for listener comprehension without treating the speaker’s accent as a defect.

Noise removal

Reduce distracting background interference that makes live speech harder to follow.

Real-time translation

Support spoken communication across supported language pairs in a live workflow.

Voice preservation

Aim to keep the speaker’s recognizable tone, rhythm, and identity in transformed speech.

Capability composition

Apply the modes the moment needs.

Combined modes, including latency and language availability, are mapped to your configuration during evaluation.

Live acoustic console

Comprehension up, voice unchanged

Noisy

Clean

ESEN

Spoken in each listener's language

Same recognizable voice

Accent localizationReshaping delivery for clarity, voice kept intact.

Accent Localization

What it does: Adapts pronunciation in real time so words land clearly for the listener, while keeping the speaker's natural tone.
Why it matters: Comprehension drops when accents clash on a live call, which means repeats, errors, and longer conversations.
When enabled: Incoming speech is reshaped for clarity on the fly, and the speaker still sounds like themselves.

Noise Removal

What it does: Separates the human voice from background sound and suppresses the noise around it.
Why it matters: Call center chatter, keyboards, and street noise bury words and raise handle times.
When enabled: Room noise and interference drop away, leaving a clean, focused voice on both sides of the call.

Real-Time Translation

What it does: Converts live speech from one language into another during the conversation.
Why it matters: Language barriers force callbacks, third party interpreters, or lost customers.
When enabled: Each side hears the conversation in their own language, spoken in near real time.

Voice Preservation

What it does: Keeps the speaker's recognizable voice characteristics through every transformation.
Why it matters: Clarity should not erase identity. People should still sound like themselves.
When enabled: Accent, noise, and translation processing apply while the original voice identity stays intact.

Product boundaries

Clarity without inflated claims.

The evaluation should confirm mode availability, language support, audio conditions, consent requirements, and live performance.

Latency depends on mode, configuration, and network conditions. We share figures specific to your configuration during a technical evaluation.

Polished.CX supports 84 languages and dialects. We can walk through feature availability for the specific languages you need.

Voice preservation is a core product capability. We walk through consent, storage, deletion, revocation, and voice-data handling during a security review.

Supported categories include call platforms, browsers, SIP, WebRTC, SDKs, streaming APIs, custom pipelines, and CCaaS environments. We confirm the specific integrations for your setup during evaluation.

Your voice workflow, under review

Be understood without losing your voice.

Bring your live speech environment, language needs, and technical questions. We will map the right evaluation path.